Home » Terms and Conditions » Compliance Commitment
We have a vested interest in the quality of our products and services, and are committed to ensuring our resources are fit for purpose, industry-relevant, current, and meet the highest industry standards of today’s regulatory environment.
Therefore, we welcome any feedback provided by clients and auditors. Feedback helps us improve, and we love the opportunity to evolve.
In order to request us to make changes, Eduworks Resources requires the following:
Email us at info@eduworks.com.au with at least 15 working days notice. You will need to include the following in your email:
Please contact us at info@eduworks.com.au if you have questions or would like to discuss your needs.
Eduworks Resources cannot commit to helping you make the rectifications free of charge if there are less than 15 days before the response is due. In some circumstances, we may be able to assist for an additional fee, charged at our standard consultancy rates, however we cannot guarantee this. Please contact our office to discuss this.
In order to gain context for the non-compliances identified, Eduworks Resources requires a copy of the audit report showing findings against at least all of Standard 1. Sometimes, non-compliances between the clauses in Standard 1 inter-relate. This information will enable us to better support you and provide a more detailed response that addresses the auditor’s concerns.
Eduworks Resources requires a copy of the audit report if you would like our assistance with rectifications. All records provided to us will be held in the strictest confidence and only shared with our internal staff that require access to this. We can sign a Confidentiality Agreement for you, so you can be assured of our strictest confidentiality.
We love receiving feedback. Please send us your findings and we’ll make sure we take your feedback on board for future updates and improvements. Unfortunately, we can’t commit to making all changes requested by clients as sometimes these are based on the context of the use. However, you have the word documents, so please feel free to make changes to the files where you see fit, within the terms of our licence.
In the spirit of reconciliation, Eduworks Co. acknowledges the Traditional Custodians of Country throughout Australia and their connection to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander Peoples today. We recognise Aboriginal and Torres Strait Islander people as the first inhabitants of this nation and the Traditional Custodians of the land on which we work, live and study.
Terms & Conditions | Privacy Policy | Returns and Refunds Policy | Licence Agreement
© 2024 Eduworks Co. All rights reserved.
Fill in the form below or feel free to call our office on 1300 761 141.
Fill in the form below or feel free to call our office on 1300 761 141.
Fill in the below form to find out how we can support your RTO through your validation. Alternatively call our office of 1300 761 141.
While Eduworks Resources has a strong focus on ensuring the compliance of all of its resources during development, due to the varying views of auditors around the country, we can’t guarantee the compliance of our resources and cannot be held liable if resources are found non-compliant in an audit. Please refer to the Terms & Conditions of sale and our Licence Agreement.